WAHS in Vegas FAQS

What is included in my package?

You should have received an email after you booked with more details about your specific package. There are three different packages available. If you booked a STH package these are sold as 'land only' packages, but that doesn't mean we can't help you out with flights! Our official agent has exclusive access to airlines flying to Las Vegas, and can assist you with a booking to match your specific package dates. BOOK FLIGHTS

 

Have you got any more information about Game Day?

Date: Saturday 1 March, 2025 
Super League Game: Wigan Warriors vs Warrington Wolves at 13:30
NRL Game: Canberra Raiders vs New Zealand Warriors at 16:00
Women’s Ashes Game: Jillaroos vs Lionesses at 18:30
NRL Game: Penrith Panthers vs Cronulla-Sutherland Sharks at 20:30
Venue: Allegiant Stadium, Las Vegas, Nevada, USA

 

When will I receive more information about my booking and the event, in general?

The STH team will be in touch during the lead up to the tour as information is released. Itineraries will be sent closer to match date and tickets will follow shortly after.

 

When will I get my tickets?

You will receive your tickets at least two weeks prior to departure.

 

Please note:

  • Allegiant Stadium is a mobile-only venue. This means your ticket is available to present on your mobile phone only (PDF or paper tickets are not valid). Mobile ticketing allows you to conveniently manage and transfer your tickets, and minimises the risk of lost or counterfeit tickets. 
  • As you will be receiving your tickets through the NRL, your tickets will be available to view/use on the Raiders + Allegiant Stadium app, available to download on the Apple App Store or Google Play. Once downloaded, you will be required to create a free account to access and save your tickets. See the attached PDF instructions and follow the steps for information about downloading and accessing your tickets.

 

Where are my seats located?

Included in your package are ‘gold’ tickets to attend the opening round of the 2025 NRL Telstra Premiership season at Allegiant Stadium in Las Vegas. This includes four back-to-back games - two NRL games, a Super League game and the Women's Ashes. You will receive your tickets at least two weeks prior to departure until then we can’t confirm your exact seat location.

 

 

Related Links 

 

Can I purchase new/additional tickets? 

Yes. We will happily assist you should you wish to purchase new/additional packages to your existing order with STH. Please contact [email protected] with any requests. 

 

Can I cancel my tickets for a refund? 

Packages are generally non-refundable, however please refer to the Booking Terms and Conditions on our website to see the circumstances where you might be entitled to a refund. 

 

Can I buy only tickets from STH? 

STH sells packages that are inclusive of accommodation and tickets. Tickets cannot be purchased on their own through STH.

 

Is merchandise included in the package?

No. Merchandise is not included in the One NZ Warriors travel packages.

 

Do I need to source my own travel insurance?

Purchasing Travel Insurance is a requirement of our Booking Terms and Conditions. The team at STH recommend that customers purchase travel insurance from the date they purchase a Package in anticipation for their trip.

 

What travel visas are required?

You are responsible for obtaining all required travel documents and visas and for complying with all country entry/transit requirements.

 

If travelling on a New Zealand or Australian Passport, an ESTA (Visa Waiver) for the USA is a strict requirement when travelling to or flying through the USA. Once a USA ESTA Visa Waiver is issued it is valid for 2 years or until your passport expires (whichever is sooner) and will allow multiple entries into the USA. For information on ESTA eligibility or to apply, please visit: www.esta.cbp.dhs.gov/esta/

Important: 

  • Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
  • Visa rules may have changed since Covid-19. 
    Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.

 

Please note: 

  • Passengers who are not New Zealand or Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
  • It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

 

What’s your cancellation policy? 

Please refer to Clause 4 in the Booking Terms and Conditions on our website. 

 

What can I bring into the venue?

Please review the Allegiant Stadium website to plan you matchday visit.

 

Can I get a copy of my hotel booking confirmation? 

STH is unable to provide hotel confirmation numbers for individual bookings until a couple of weeks out from the check-in date. The reason for this being that the rooms are held under a group booking and are not allocated to individual customers until closer to the arrival date. Once you have booked with us, your room is secured. 

 

Can I add an extra night/s to my hotel booking? 

You are more than welcome to book with the hotel direct for additional nights.

 

Can I leave a day earlier/arrive a day later from my hotel? 

Yes. However, we will not be able to secure a refund for the reduction in number of nights with the hotel. 

 

Can I check in earlier than the hotel’s check in time? 

If your room is ready prior to the specified check in time, the hotel will be able to check you in.

If your room is not ready, the hotel can store your luggage until the specified time of check in when you can access your allocated room.

 

Can I check out later than the hotel’s check out time? 

You will need to request this directly with the hotel (upon check in) who will advise you if they can support your request. 

 

Can I accrue hotel loyalty point with my booking? 

All bookings made via STH do not accrue hotel loyalty points.